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Frequently Asked Questions

Most Popular Articles

 How can I change my account from name-based to IP-based?

If your account is on a plan that is name-based and you would like it to be IP-based, you can do...

 FTP Login (Can't Log in?) *** READ FIRST ***

For security reasons, we do not use default port 21 for FTP on our servers. Each server is set up...

 What is the difference between name-based and IP-based hosting?

Name-based hosting is when hosting sites share a single IP address, with site traffic directed by...

 Do you have a Control Panel or some other utility to manage my website?

Yes. Our single-sign on control panel gives you access to domain registrations, SSL certificates,...

 Can I install software on my site?

Easily install over 300+ free scripts with 1 click via our Softaculous cPanel hosting panel....

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